Effective Date: 20.6.25

Last Updated: 20.6.25

Welcome to DZ Rum Limited. These Terms & Conditions ("Terms") govern your use of our website, online store, and any services provided through www.dzonerum.com (the "Site"). By accessing or using our Site, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site.

1. Ownership of the Site

This Site is owned and operated by DZ Rum Limited, a company registered in [Your Country or Jurisdiction]. All aspects of the Site, including but not limited to design, content, features, and functionality, are the property of DZ Rum Limited.

2. Intellectual Property & Copyright

All content available on the Site—including, but not limited to, text, images, graphics, logos, videos, product descriptions, and digital downloads—is the intellectual property of DZ Rum Limited or its licensors and is protected by copyright, trade mark, and other intellectual property laws.

Users may not reproduce, republish, distribute, or modify any part of the Site without express written permission from DZ Rum Limited, except for personal, non-commercial use.

3. User Responsibilities and Limitations

By using the Site, you agree:

Not to use the Site for any unlawful or prohibited activity

Not to attempt to gain unauthorised access to the Site or its systems

Not to introduce any viruses, malware, or harmful code

Not to disrupt or interfere with the security or operation of the Site

We reserve the right to suspend or terminate your access to the Site if we determine that your behaviour violates these Terms or any applicable law.

4. Requirements for Using the Store

To use our online store or make purchases, you must:

Be at least 18 years old, or the legal drinking age in your jurisdiction

Provide accurate and complete billing and contact information

Comply with all local laws regarding the purchase and consumption of alcohol

DZ Rum Limited reserves the right to refuse or cancel orders at our sole discretion, including but not limited to suspected fraud, stock limitations, or violation of these Terms.

5. Limitation of Liability

DZ Rum Limited shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site, services, or any products purchased through the Site.

The Site and its content are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free or uninterrupted, or that any defects will be corrected.

6. Modifications to the Terms

We reserve the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site constitutes your acceptance of any changes.

We recommend reviewing these Terms periodically to stay informed of any updates.

7. Termination

We may suspend or terminate your access to the Site at our discretion, with or without notice, for conduct that we believe breaches these Terms or is otherwise harmful to DZ Rum Limited or other users.

Upon termination, all rights granted to you under these Terms shall cease immediately.

8. Contact Information

If you have any questions, concerns, or requests related to these Terms & Conditions, please contact us at:

DZ Rum Limited

Email: info@dzonerum.com

Website: www.dzonerum.com

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with the use of this Site shall be subject to the exclusive jurisdiction of the English courts.

10. Alcohol Compliance

DZ Rum Limited complies with all applicable UK laws regarding the sale and promotion of alcoholic beverages. By purchasing from our Site, you confirm that you are of legal drinking age in your country of residence and that any alcohol purchased is for personal consumption only.

We reserve the right to request proof of age and to refuse service where this requirement is not met.

11. Privacy and Data Protection

DZ Rum Limited is committed to protecting your privacy. All personal data collected through our Site is handled in accordance with our Privacy Policy and relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR).

We will never sell or misuse your data, and we use appropriate security measures to safeguard your information.

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Effective Date: 20.6.25

Last Updated: 20.6.25

This Cookie Policy explains how DZ Rum Limited ("we", "our", or "us") uses cookies and similar technologies on our website www.dzonerum.com (the “Site”). By using our Site, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, improve performance, and enhance user experience. Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device until deleted or expire).

2. Types of Cookies We Use

We use the following types of cookies:

a. Strictly Necessary Cookies

These are essential for the operation of our website and cannot be switched off. They include cookies that allow you to:

Use our shopping cart

Navigate pages

Access secure areas

b. Performance Cookies

These help us understand how visitors interact with our website by collecting anonymous information, such as:

Which pages are visited

Time spent on the site

Error messages encountered

We use tools like Google Analytics for this purpose.

c. Functional Cookies

These cookies allow the Site to remember your choices and preferences (e.g. language, region) to provide a more personalised experience.

d. Targeting/Advertising Cookies

We may use these to deliver relevant ads based on your browsing activity. They may be set by us or third-party providers, such as social media platforms or advertising partners.

You can opt out of targeted advertising using your browser or third-party tools.

3. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages, such as:

Embedded videos (e.g. YouTube)

Social sharing buttons (e.g. Facebook, Instagram)

Payment providers (e.g. Stripe, PayPal)

These third parties have their own privacy and cookie policies, which we encourage you to review.

4. Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to:

View which cookies are set

Block or delete cookies

Set preferences for certain websites

Please note that disabling cookies may affect the functionality of our Site, including the ability to place orders.

To find out more about managing cookies, visit:

https://www.aboutcookies.org

or

https://www.allaboutcookies.org

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised “Last Updated” date.

6. Contact Us

If you have any questions about our use of cookies, please contact:

DZ Rum Limited

Email: info@dzonerum.com

Website: www.dzonerum.com

Effective Date: 20.6.25

Last Updated: 20.6.25

DZ Rum Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or make a purchase from www.dzonerum.com (the “Site”).

1. Personal Data We Collect

We may collect and process the following types of personal information:

Identity Information: Your name, age, and proof of legal drinking age

Contact Information: Email address, postal address, and phone number

Payment Information: Billing details, card/payment information (processed securely via third-party providers)

Order Information: Purchase history, delivery information

Technical Data: IP address, browser type, device information, pages visited, and cookies

We only collect data necessary for providing our services or fulfilling our legal obligations.

2. How We Use Your Data

Your data is used to:

Process and deliver your orders

Provide customer support

Send order confirmations and service updates

Respond to queries or complaints

Improve the Site and user experience

Comply with legal and regulatory requirements

We do not sell your personal data to third parties.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to process orders and deliver goods

Legal obligation – to maintain records and comply with applicable laws

Consent – for marketing communications (you can withdraw at any time)

Legitimate interests – to improve services and secure the Site

4. Data Sharing

We may share data with:

Trusted third-party service providers (e.g., payment processors, couriers)

Regulatory or law enforcement authorities if required

Our hosting and analytics partners, under secure and GDPR-compliant agreements

5. Data Storage & Security

Your personal data is stored securely within the UK or EEA. We use SSL encryption and follow best practices to protect data against unauthorised access, alteration, or loss.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict our processing

Withdraw consent (where applicable)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: info@dzonerum.com

7. Cookies

We use cookies to improve your browsing experience, analyse traffic, and support site functionality. You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

8. Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page and, where appropriate, notified to you.

9. Contact

For any data protection queries, contact:

DZ Rum Limited

Email: info@dzonerum.com

We want you to be fully satisfied with your purchase from DZ Rum Limited. If for any reason you are not happy, please review the policy below.

1. Returns

You may return unopened and unused products within 14 days of receipt. To be eligible for a return, items must:

Be in original, unopened packaging

Be in a resaleable condition

Include proof of purchase (order confirmation or invoice)

Alcohol products cannot be returned once opened unless they are faulty or damaged.

2. Refunds

Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

We do not refund:

Original shipping costs (unless the return is due to our error)

Products returned in an unsaleable condition

3. Damaged or Faulty Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include:

Your order number

Photos of the damage or issue

A description of the problem

We will either send a replacement or issue a full refund, including shipping.

4. Exchanges

At this time, we do not offer direct exchanges. If you'd like a different item, please return the original product (if eligible) and place a new order.

5. How to Initiate a Return

To request a return, please email info@dzonerum.com with your order number and reason for return. We will provide instructions and return address details.

Customers are responsible for return postage costs unless the item was faulty or sent in error.